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Customer service & care

Why can I trust you with my order?

Originally founded in the UK back in 2007, as a company we have served our clients since then as a trusted nutritional partner and supplement webshop. As a company we are proud to be licensed as B-Corp and additionally hold the Planet Mark certificat

Where’s your company located?

Our company’s head office is near Amsterdam, The Netherlands (Watergang to be exact), with our main warehouse located in Oude Meer (near Schiphol Airport). We also have a regional office in Taipei. For more information please refer to our About Us pa

Do you offer customer support?

You can reach our customer support team through the Contact Us page, where you'll find contact information and a form to submit your inquiries.

Can I find educational resources or articles on your website about supplements and health?

Yes, our blog section contains informative articles, guides, and resources related to supplements, nutrition, and overall health.

How do I update my subscription items?

We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account. [here]2. Click Subscriptions. 3. Locate your subscription and click. [Manage]4. Click [Change Items]. Proceed to complete the steps to successful