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Ordering

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order. Use our (live) chat or th

What is your cancellation policy?

Orders can be canceled within [XX] hours. Please visit our. [link to Order Management portal] to request a cancellation as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may

How do I skip a subscription shipment?

We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account. [here]2. Click Subscriptions. 3. Locate your subscription and click. [Manage]4. Click [Skip Shipment]. Proceed to complete the steps to successfu

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. If you’re having trouble entering your promo code, please try clearing