Supplement Hub Global logo
Supplement Hub Global logo

All articles

Wellness Club

What is the Wellness Club?

The Wellness Club is our exclusive loyalty program that rewards you for your engagement with Supplement Hub. Joining is completely free—just log in to your Supplement Hub account to start earning points every time you shop, refer friends, or interact

How can I earn and redeem points?

You can earn points in several ways:. Sign up: Create an account and receive 50 points. Shopping: Earn points for every euro spent, based on your loyalty tier. Referrals: Gain 200 points for every successful referral. Birthday Rewards: Share your bir

What happens if I return or cancel an order?

If you return an order, the points redeemed for that purchase will be returned to your loyalty account. For partial returns, points are refunded proportionally. Additionally, points earned for returned purchases will be deducted from your account.

Do my points have an expiration date?

Yes, points expire one year after they are earned, so be sure to use them before they disappear.

What are the Wellness tiers?

Your loyalty tier is determined by your total spending over the past 12 months:. Wellness Member: €0–€299 spent,. Wellness Enthusiast: €300–€499 spent,. Wellness Ambassador: €500+ spent. Tiers are updated 15 days after your most recent purchase.

Do I lose my tier status?

When you move up to Wellness Enthusiast or Ambassador status, you’ll retain that tier for a full year. To maintain your level—or move up—continue shopping or engaging with Supplement Hub.

Why didn’t I receive my Birthday Bonus?

To receive birthday points, make sure to register your birthday at least 30 days in advance. If your birthday falls within the 30-day period after registering, your bonus will be credited 30 days after your registration. This one-time delay applies o

Need help with your loyalty account?

For any questions or assistance with the Wellness Club, contact us at [email protected] or use the (Live)Chat, and we’ll be happy to assist!